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How do I reactivate my account?

Your account may have been deactivated due to the following reasons:

  1. Violations of trust or safety
  2. Excessive canceling/rescheduling
  3. Poor reviews
  4. Unprofessional client communication
  5. Uncleared/failed background checks
  6. You have voluntarily paused your account

If you believe that you were incorrectly deactivated, you may submit an appeal and our cleaner support agents will review the circumstances regarding your account deactivation.


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