How can we help?

Set up Direct Deposit

• To update your payment information, click your photo at the top right corner of your dashboard, and select Bank Info.
• We pay you via direct deposit every Monday.
• We support Direct Deposit with all banks and debit cards, including Meta Bank, Green Dot, Blue Bird, and more.
• Direct Deposit works with any account number and a routing number.

Getting Paid

• After you complete an appointment, charge your customer by going to your dashboard > Charge Clients.
• There is no need to clock into or out of appointments. Simply invoice your client when the appointment has been completed. 
• To view payments received for a job, go to your dashboard's My Completed Jobs page.
• To track all of your payments, click here.

If you're using the Homeaglow for Cleaners app:

• To update your payment information:
  • Go to the 'My Account' tab > My payments
  • Select 'Payout method'
• To invoice your client:
  • Go to the 'Past' section of the tab
  • Select the job that you want to invoice (it should have the 'Invoice not sent' notice)
  • Tap 'Invoice' > 'Charge Client' > Make sure that all details are correct > Charge
• To view payments received for a job:
  • Go to 'My Account' tab > 'My payments'
  • Select 'Your payments'

Weekly Pay

• Pay is processed every Monday and it takes less than 4 days for your pay to be available in your bank account via Direct Deposit.

• Make sure to charge your clients by Sunday, 11:59 PM PST. Otherwise, your payment will be included in the following week's pay processing.

Instant Pay

• For some jobs, Instant Pay may be available. Instant Pay is NOT available on every job. 

• To learn more, click: Instant Pay

See related articles: 

• Where is my pay? 

• How to invoice jobs?

• Instant Pay

• How Much Money Will I Make?

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